---
title: NP Exam Care Call
description: "## NP Exam Care Call > Hello PATIENT NAME, this is CA NAME calling from Hill Family Chiropractic, how are you doing today? > We have you scheduled for your New Patient appointment on DAY the DATE at TIME. My…"
url: "https://hillfamilychiropractic.com/wiki/np-exam-care-call/"
updated: "2026-05-29"
category: Scripting
---

# NP Exam Care Call

## NP Exam Care Call

> Hello PATIENT NAME, this is CA NAME calling from Hill Family Chiropractic, how are you doing today?

> We have you scheduled for your New Patient appointment on DAY the DATE at TIME. My name is ### and I'll be the tech helping you with your exam. I'm getting everything prepared for your exam and wanted to confirm a few details and make sure you have answers to any questions you may have.

**Assume they'll be at the appointment unless they say otherwise. If they mention they can't make it, try to reschedule.**

Next, try and get the following information if it isn't already in the appointment notes:

1. Patient referral source. (Dig deeper if just "online" or "friend or family" is listed.

1. Credit Card Number

> We won't charge your card today but this number will allow us to hold your appointment on the schedule.

**If they refuse, tell them you'll put the appointment on the schedule but will have to replace it if someone else calls to schedule a NP exam.**

> Do you have any questions about your visit that I can answer?

**Answer their questions as best you can. It is ok to let them know you'll call them back with an answer if you don't know the answer at that moment.**