First Missed Payment #

Text Notice of declined payment with an invoice to pay. The message should include that we will be saving this method of payment. Add a reminder note for the team in the patient’s next appointment, add a patient and D.C. check in alert on the patients next appointment.

No Payment #

Follow up text should be sent within the week with a link to the invoice to pay the declined payment.

If no payment is submitted by the time for the next payment, begin No Show/No Call Procedure

MISSED PAYMENT CHIROTOUCH ALERT #

** There was an error with your most recent care plan payment. Please see the front desk to update your payment information.

💡 This alert should be set up for the patient’s next appointment and should be set for “Patient Check-In” and “D.C. Alert”