Progress/Re-Reports #
Good Compliance
Pre-Frame
- Quick Check-In
- Ho are you progressing?
- What should you focus on next?
- Lets get you adjusted.
Praise
- You are responding well and on the right track.
- “This is why you have experienced such great results so far.”
Show progress on scan results.
Show patient the plan.
- This is how we are going to help you reach your goals.
Okay Compliance
Pre-Frame
- Quick Check-In
- How do you feel you are progressing?
- What do you think we should focus on next?
- Lets get you adjusted.
Praise
- Address concerns about areas responding slowly.
- Still struggling but on the right track.
- Explain that their case is complicated and is going to take time.
Show Progress on Scan Results
Plan
- This is how we are going to help you reach your goals.
- Stress importance of…
- Maintaining frequency
- Home exercises
- Therapies
- etc.
Script:
I see you, unfortunately, were unable to make it in some during your last care plan. If following recommendations to get your best results is a priority to you we can add those adjustments to your plan for the next several weeks to help you get back on track. If that’s not a priority then we won’t worry about those adjustments and you can just come in and pay per visit. Whatever makes the most sense to you.
Bad Compliance
Pre-Frame
- We are going to talk about your progress exam and get you adjusted.
- I will want to go over the things I saw that I’m concerned about.
- Can I be direct with you?
Relate
- How do YOU feel like you are doing with YOUR commitment?
Show Patient Scan Results
- Remind patient of the seriousness of their condition.
- Explain that you are going to need THEIR help.
Plan
- Re-Confirm the patient’s commitment to their care plan.
- This is how we are going to help you reach your goals.
- Stress importance of…
- Maintaining frequency
- Home exercises
- Therapies
- etc.
MUDS at the end of care plan. #
Script:
I see you, unfortunately, were unable to make it in some during your last care plan. If following recommendations to get your best results is a priority to you we can add those adjustments to your plan for the next several weeks to help you get back on track. If that’s not a priority then we won’t worry about those adjustments and you can just come in and pay per visit. Whatever makes the most sense to you.
